The most common causes are easy for you to fix yourself though! All you have to do is identify the problem, and use our step-by-step guides below to troubleshoot it. The Microsoft Store is a great way to get apps and games on your PC, but there can be many reasons why it crashes while browsing or downloading. What causes the Microsoft Store to crash on Windows 10? In this article, we'll be looking at what causes this problem and give you step-by-step instructions on how to fix it! Don't worry! We'll show you how to fix the Microsoft Store crashing on Windows 10 in just a few steps. That said, sometimes the Microsoft Store application crashes or freezes on Windows 10 computers. But now you can quickly browse for games, apps, utilities, and even movies from within the Microsoft Store. In the past, users had to go through a browser page to find their favorite Windows applications. The Microsoft Store, also known as Windows Store, is one of the Windows 10 apps that make it easy to find and download new software.